FAQ
Find answers to the most frequently asked questions
How does TTP Appointments work?
TTP Appointments searches 24/7 automatically and will send you notifications by email and text when an interview appointment becomes available. To get notified, you need to create an alert for the wanted appointment. You will then secure your appointment interview directly on the Trusted Traveler Program website. Free plans include email alerts, while paid plans include both email and SMS text alerts.
Am I guaranteed to get an appointment interview at the enrollment center I choose?
No, TTP Appointments cannot guarantee that. We promise to use our service and check every 5 minutes for openings and notify you by email and text when there is an opening. Even if you get the notification, another person may book that slot before you reserve it.
Will the Alert book my appointment interview?
No, the alert does not book your appointment interview. After you receive an alert, it is up to you to make the appointment.
How often will I receive alerts?
You will receive alerts whenever a new appointment opening becomes available. We avoid sending duplicate alerts if you have already received an alert for the exact enrollment center and date/time in the past 24 hours. Paid plans include text and email alerts, while free plans include email alerts only.
Are you affiliated with the US Government or the Trusted Traveler Program?
No, we are not in any way affiliated with the US Government or the Trusted Traveler Program. We just provide a service to make sure you can secure hard to get interview appointments.
Is there a money-back guarantee?
Yes! We have a no questions asked money-back guarantee on our paid plan, just let us know within 7 days of purchasing our service to have the request honored. If two or more alerts have been sent, money-back requests will not be honored. Hopefully you like the service, but if not we will refund your money.